As a Department Manager Sales, you are responsible for the commercial results of your sales area and ensuring an outstanding Premium Service experience. You coach your team of team leaders and sales associates, leading by example and inspiring those around you. Additionally, you uphold high service standards and foster the development of your team, always in line with the core values of de Bijenkorf: openness, creativity, inclusivity, personal attention, and sustainability.

Department Manager Sales

The Hague

32 - 40 hours

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About the role

As Department Manager Sales, you are (jointly) responsible for achieving service and sales targets within your department. You actively monitor results and create an inspiring work environment where both customers and employees feel valued.

Your tasks and responsibilities include:

Analyzing sales figures (revenue, conversion, NPS) and translating them into concrete action points.
Coaching and motivating the team to enhance performance and development.
Ensuring an inspiring and well-maintained store environment.
Planning and coordinating staff scheduling.
Initiating and overseeing projects such as renovations and promotional activities.

A Typical Workday

Start of the day: You discuss priorities and goals with your team leaders.
Morning: You hold coaching sessions to support team members in their development.
Afternoon: You meet with the Buying department to discuss stock levels and new product launches. Afterward, you walk through the store to identify areas for improvement.
Late afternoon: You work on planning an upcoming renovation and coordinate with the Facilities department.
End of the day: You conclude with a follow-up meeting to review ongoing projects and address any challenges.

Who you are

We seek a professional who embodies our core values and plays a key role in inspiring teams, optimizing processes, and achieving results. Do you recognize yourself in one or more of the following qualities? We would love to meet you!

Leadership: With your inspiring leadership, you motivate and coach teams, helping them grow and maximize their potential.
Collaboration: You effectively engage with internal and external stakeholders to streamline processes and achieve goals.
Customer Focus: You understand the importance of Premium Service and ensure the team always puts customers first, even in challenging situations.
Initiative: You make independent decisions, initiate projects, and recognize commercial opportunities that enhance your area of responsibility.
Results-Driven: You have a sharp eye for achieving targets, from workforce planning to cost control, always striving to exceed expectations.

Requirements:

You have excellent proficiency in both Dutch and English. Additionally, you are flexible and willing to take on Duty shifts when necessary to ensure the store's continuity.

Application procedure

Optimal customer experience for the Bijenkorf's guests

In a bustling Bijenkorf store, the concept of customer experience comes to life in a way unlike any other. The employees in this exclusive department store are not just staff members but rather 'hosts' who master the art of customer-centricity down to the last detail. Every day, they are ready to surpass their customers' expectations and make the shopping experience unforgettable.

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Department Manager Sales

A special place